What is Niche Beauty Lab
Niche Beauty Lab is an online retailer and cosmetics brand selling a variety of skincare products. Their offerings include serums, cleansers, sunscreens, oils, treatments targeting acne or skin imperfections, and more specialized “lab-style” formulations. Their website states they produce skin care “in-house” with a focus on effectiveness and respect for skin health.
According to external reviews and site-safety tools, Niche Beauty Lab is considered “very likely not a scam” and the store uses secure payment systems and SSL encryption basic indicators of legitimacy.
What Many Users Like Highlights & Strengths

- Products perceived as effective and “worth the price.” Several customers report positive results: improved skin, gentle formulas, noticeable changes. Many mention that the products “actually deliver,” especially compared to overly hyped brands.
- Good value for money. For many, the quality of ingredients and results seem to match or even exceed what they expect for the price paid a recurring praise in reviews.
- Decent customer service (sometimes). There are positive signals: some customers say support was helpful when there was a leak, wrong item or shipment issue they got replacements or support without hassle.
- Wide product range & appeal for different needs. From acne targeting treatments to sunscreens, serums, gentle cleansers their catalog seems broad, which appeals to people experimenting or refining skincare routines.
A user on Reddit put it plainly:
“I really like Niche Beauty Lab … but there’s a problem … sometimes their packaging doesn’t travel well, leading to products leaking inside their packaging.”
Even with that caveat, some users say their serums and moisturizers made a positive difference: “their skin has never been smoother.”
What Problems / Criticisms Keep Coming Up
However as with many online beauty brands Niche Beauty Lab gets mixed feedback. Some recurring complaints:
- Shipping, delivery or customs/import-fee issues (especially international orders). Several buyers report having to pay large import fees or extra courier charges. One user wrote they were charged “over 60% of the product value” due to UPS import/brokerage fees even for a small parcel under VAT threshold.
- Inconsistent product quality or packaging problems. Some reviewers complain products leaked, or that creams/oils separated, making them hard or unsafe to use.
- Mixed results on skin “it’s hit or miss.” Several users say that what works for some, doesn’t for others. For example, one commenter claimed a sunscreen “felt like kitchen oil” and caused breakouts.
- Customer-service and transparency concerns. Some negative reviews cite slow support, orders delayed or never arriving, or unclear policies around returns/refunds.
- Risk of import/customs complications if you’re ordering from outside their main shipping area due to extra fees or delays.
One Reddit user‘s experience echoes these frustrations:
“Almost everything I’ve tried from Niche Beauty has been a disappointment. I wasted a lot of money on it.”
Another said their products “either didn’t work or gave adverse results.”
What to Keep in Mind Who Niche Beauty Lab Might Suit (and Who Should Be Cautious)

May be a good choice if you:
- Want to test lab-style skincare with advanced formulas especially serums, acids, cleansers but don’t want to pay luxury-brand prices.
- Are comfortable with some risk or trial and error, e.g. checking how your skin reacts to new formulas.
- Order within the EU or region where shipping/import fees are minimal reduces risk of unexpected costs.
- Treat each purchase as “beauty experiment” not guaranteed magic, but potentially useful additions to skincare.
Should be cautious (or do extra homework) if you:
- Live outside EU or in countries where import fees or customs charges may be high factor extra cost and risk into total price.
- Have sensitive skin or want guaranteed outcomes some products reportedly caused irritation or under performed.
- Expect consistent quality across every batch given the complaints about leaking or formula inconsistencies, this is not guaranteed.
- Are uncomfortable with possible delays or unclear shipping/returns if timely delivery and guarantee are priorities, consider more established brands or local retailers.
My View Worth a Try, But Don’t Expect Perfection
Niche Beauty Lab presents itself as a promising mid-tier skincare brand: decent formulations, accessible prices, and the potential for real results. For some users especially those trying several products it works well, and positive feedback shows it can deliver.
Yet the mixed reviews, occasional shipping/customs headaches, and inconsistent product experiences mean the brand isn’t risk free. If you treat each purchase as an experiment (not a guarantee), and double check conditions (costs, shipping, skin-sensitivity), it could be worthwhile especially if you enjoy trying new cosmetic formulas.